Frontier had applied to New York regulators in April 2017 for a similar OK.
Frontier stated that Connecticut residents opt out of receiving the directories at a rate 15 times higher than the average in other states, and cited a 2014 study that suggested just six in every 100 households or businesses use the white pages regularly to find telephone numbers. In May, Frontier asked PURA for permission to cease automatic distribution of the New London directory. Whether customers are searching for you by name or by the products/services you provide, make sure theyll be able to find you. Yellow Pages directories can mean big success stories for your business. Frontier subscribers can still order directories online at no cost or through a toll-free number, though PURA faulted the company for furnishing customers and other telephone providers an apparently inaccurate website address for customers to order directories, with the working website online at. The Real Yellow Pages ® The most cost-effective way to target ready-to-buy consumers. Under a publishing agreement with Vivial, Frontier has maintained three directories covering southwestern Connecticut and the Hartford and New London regions. Frontier entered 2018 with just over 470,000 telephone accounts in Connecticut, with the company recording a $404 million loss on its operations in the state last year. PURA signaled this week its readiness to accept a Frontier request last June to end its annual mailing of the white pages, noting the increased use of online directories and the amount of paper waste and expense created in producing the directories.
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